Custom AI Agents
Goal-driven agents on Claude or GPT-4 with tools, memory, and guardrails — not generic chat wrappers.
AI Chatbot Development in Qatar — Qatar
AI chatbots in Qatar — fluent in Arabic, ready to talk.
We build production-grade AI chatbots and conversational agents for Qatari businesses — grounded in your knowledge base, fluent in Arabic and English, integrated with WhatsApp, web, and your support stack. Anthropic Claude, OpenAI GPT-4, RAG done right, shipped from Doha.
Overview
Most chatbots in the Gulf can’t speak Arabic.
Walk through any bank, telco, or retailer site in the GCC and you’ll meet the same chatbot: an English-first decision tree with a translated Arabic layer that sounds like a machine because it is one. It can’t handle dialect. It can’t cite policy. It can’t escalate cleanly. So users abandon it inside two messages and call the contact center anyway.
At Pixeldhow we build AI chatbots the way the leading AI-native companies build them: on Anthropic Claude and OpenAI GPT-4, grounded in your own knowledge base via retrieval-augmented generation, with an evaluation harness that catches hallucinations before they reach a customer. Arabic is designed from scratch — not bolted on as a translation pass.
Every bot we ship is wired into the channels your audience in Qatar actually uses: WhatsApp Business (the default for customer messaging here), the web chat widget on your site, and your team’s internal Slack or Teams when it’s an employee-facing assistant. Multilingual handoff is baseline — a user can switch from English to Arabic mid-thread and the bot follows.
Whether you need a 24/7 customer-support bot, a lead qualifier wired into your CRM, an internal HR assistant over your policies, or a voice agent for your call center — we scope it, design the conversation, build the RAG pipeline, run the evals, integrate the channels, and stay on to optimize prompts, costs, and quality post-launch.
Deliverables
Everything you need. Nothing you don't.
Process
How we ship. Five steps, zero drama.
- STEP 011 week
Discovery & Data Audit
We map the use cases, the channels, the audiences, and the existing content the bot will draw from. PDFs, knowledge bases, FAQs, CRM data, support tickets — we audit what's usable today and what's missing.
- STEP 021–2 weeks
Design
Conversation design in EN and AR. We draft the bot's voice, the happy paths, the edge cases, and the escalation rules. You see scripts and example transcripts before we touch the model — not after.
- STEP 032–6 weeks
Build
Prompt engineering, tool calling, RAG pipelines, evaluation harness. We run automated quality checks on every change and ship to a staging channel each week so you talk to the real bot, not a mockup.
- STEP 041 week
Launch
Channel integration (web, WhatsApp, Slack, Telegram), handoff rules to human agents, analytics wiring, and a soft launch to a controlled audience. We sit with the support team for the first day live.
- STEP 05Ongoing
Optimize
Weekly review of transcripts, hallucination flags, deflection rate, and token cost. We tighten prompts, expand the knowledge base, run safety reviews, and tune the model mix to balance quality and cost.
Tech Stack
What we build with. And why.
Anthropic ClaudeSonnet, Opus, Haiku — strong Arabic, low refusal noise
OpenAI Realtime APIVoice-in, voice-out, low-latency phone agents
Supabase pgvectorRAG vector store, hybrid search, RLS-scoped
LangChain & LangGraphAgent orchestration, branching workflows, memory
ResendTransactional email for handoffs and digests
Upstash RedisConversation memory, session state, queues
OpenAI GPT-4GPT-4.1, GPT-4o, used where it outperforms
Vercel AI SDKStreaming, tool calling, multi-model routing
PineconeManaged vector DB for high-volume RAG at scale
Twilio WhatsAppOfficial WhatsApp Business API for Qatar numbers
Cloudflare WorkersEdge inference proxy, rate limits, retries
PostHogBot analytics, deflection rate, funnel tracking
Our stack is continuously evolving. We select tools based on security, performance, and long-term maintainability for your specific project.
Why Pixeldhow
Why Doha's best teams choose us. And stay.
Arabic that doesn't sound translated
Most chatbots in the GCC are English-first with a Google-Translate Arabic layer slapped on top. We design Arabic prompts, evaluation sets, and tone guides from scratch — and test with native Qatari speakers before launch.
Grounded in your content, not the open web
Every production bot we ship runs on RAG over your own knowledge base. The model can't make up policies, prices, or hours — if the answer isn't in your content, the bot says so and escalates.
Cost-tuned model routing
We don't hardcode the most expensive model and ship the bill. We route between Claude Haiku, Sonnet, Opus, and GPT-4 based on task — keeping latency and cost in a sane band without compromising quality.
Doha-based, GCC time zones
Direct access to the founder. Sunday–Thursday business week. Working sessions on Qatar time, not Pacific time. We've been on the ground here from day one.
FAQ
Questions, answered.
Don't see what you're looking for? Email hello@pixeldhow.com — we reply within one business day.
READY TO START
Let's build the chatbot your customers in Qatar actually want to talk to.
Book a free 30-minute discovery call. We'll talk through your use cases, your content, your channels, and what a 4–12 week chatbot engagement could look like. No sales pressure, no obligation.